Effective Date: 10/06/2025
At Vital Max Formulas, we take pride in fast, reliable, and secure order fulfillment.
Below is our full policy outlining how and when your items are shipped.
Shipping policy
1. Order Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
Orders placed after 3 PM EST will begin processing the following business day.
You’ll receive an email confirmation with tracking information once your order has shipped.
2. Shipping Rates & Delivery Times
We ship orders throughout the United States using trusted carriers such as USPS, UPS, or FedEx.
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 3–5 Business Days | Calculated at Checkout |
| Expedited Shipping | 1–3 Business Days | Calculated at Checkout |
| Free Shipping | Orders over $100 (U.S. only) | $0 |
Delivery times are estimates and may vary depending on carrier and location.
3. Tracking Your Order
Once your order ships, a tracking number will be sent via email.
You can track your package directly through the carrier’s website or from your order confirmation email.
4. International Shipping
At this time, Vital Max Formulas ships only within the United States.
We do not currently support international orders or deliveries outside the U.S.
5. Lost or Delayed Shipments
If your package is delayed, lost, or marked “delivered” but not received, please contact our support team within 7 days of the expected delivery date.
We’ll work directly with the carrier to locate your order and issue a replacement or resolution if eligible.
6. Incorrect Addresses
Please double-check your shipping details before completing checkout.
VitalMaxFormulas.com is not responsible for packages sent to incorrect addresses entered by the customer.
If the order has not yet shipped, contact us immediately to correct it.
7. Damaged Packages
If your package arrives damaged or leaking, take clear photos and contact us within 7 days of delivery.
We will review the claim and, if approved, send a replacement at no cost.
8. Shipping Restrictions
Our products are sold for research and development purposes only.
We do not ship to P.O. boxes, freight forwarders, or international resellers.
9. Contact Us
For any shipping-related questions or concerns:
PROTOCOL: SATISFACTION
🔥 Feel the Change in 30 Days — Or Your Money Back
Try it. Experience it. Decide for yourself.
We believe real products should stand on their own — no pressure, no gimmicks. That’s why every order is backed by our 30-Day Satisfaction Guarantee.
If you don’t feel the difference you were hoping for, just reach out — we’ll take care of you.
No complicated forms.
No back-and-forth.
No hard feelings.